Dolce&Gabbana Stock Supervisor

About Dolce&Gabbana

Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.

Role & Responsibilities

• Maintain an organized, efficient stockroom that supports store productivity and complies with corporate procedures.
• Oversee receiving processes, including quantity verification, tagging, documentation and timely processing of merchandise, supplies, PR/visual deliveries and non-retail shipments.
• Ensure accurate, systematic replenishment of the sales floor to minimize client wait times and support product availability.
• Supervise the flow of goods between the stockroom and sales floor, including item placement, rotation and preparation of new items for display.
• Manage stock movements, including inter-store transfers, returns to vendor (RTVs), damages, consignments and client deliveries.
• Maintain knowledge of shipping and receiving procedures and ensure appropriate distribution of paperwork.
• Monitor stock levels daily; communicate rotation needs and discrepancies to management, proposing corrective actions where needed.
• Lead and participate in biannual inventory counts and ongoing cycle counts, ensuring accuracy.
• Track unknown markdowns, support loss-prevention initiatives and uphold store policies related to shrink control.
• Respond to corporate inquiries about discrepancies, missing documentation and inventory issues.
• Train and provide ongoing support to new stock associates on systems, procedures and stockroom standards.
• Participate in daily store meetings to share business updates and operational priorities and motivate the team.
• Model client service and operational excellence.
• Represent the brand as an ambassador, uphold company values and ensure a high level of service.
• Identify structural or lighting issues and coordinate with corporate on resolution to support store maintenance.
• Assist with store materials, supplies, packaging, uniforms and event-related needs, including fittings, orders, alterations, special setups and furniture moves.
• Order and manage office supplies, beverages and other operational tools; coordinate with vendors and track deliveries and invoices.
• Provide support with cash procedures when needed.
• Optionally serve as a Key Holder, depending on store structure.

Qualifications

• At least 3 years of experience in luxury operations and inventory control.
• Excellent organizational skills and attention to detail.
• Results-driven, with leadership capabilities.
• Understanding of loss-prevention practices.
• Availability for a flexible schedule, including evenings, weekends and holidays.

Skills

Experience

At least 3 years in luxury operations and inventory control.

Culture

Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.