- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- €32,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Senior Client Advisor at Dolce & Gabbana's prestigious Via Montenapoleone boutique in Milan, responsible for delivering exceptional luxury retail experiences and building long-term client relationships. The role focuses on the Women's Ready-to-Wear collection, requiring expert product knowledge, personalized styling guidance, and achievement of sales targets while upholding the brand's exacting service and presentation standards.
Role & Responsibilities
- Deliver personalized and exceptional customer experiences while embodying the brand's values and service standards
- Develop and maintain strong relationships with local and international clientele, anticipating needs and fostering long-term loyalty
- Provide expert product knowledge on the Women's Ready-to-Wear collection, offering tailored styling advice and personalized guidance
- Achieve individual and boutique sales targets through proactive client engagement and consultative selling
- Support visual merchandising activities and maintain boutique presentation in alignment with brand standards
- Manage stock operations, ensure product availability, and support replenishment activities
- Execute sales transactions accurately and professionally, ensuring seamless point-of-sale experiences
- Collaborate with the boutique team to support daily operations and commercial objectives
- Participate in store events and promotional activities to enhance client engagement and brand visibility
Qualifications
- Previous experience in luxury retail or high-end fashion retail in client-facing roles
- Fluency in Italian and English; additional languages strongly preferred
- Strong knowledge of luxury fashion industry trends and customer expectations
- Excellent communication and interpersonal skills with ability to engage diverse international clientele
- Attention to detail and understanding of visual merchandising principles
- Team-oriented attitude with strong collaboration skills
Skills
Experience
Previous experience in luxury retail or high-end fashion retail, specifically in client-facing sales and advisory roles. Demonstrated expertise in luxury fashion products, with strong understanding of industry trends and clientele expectations. Track record of achieving sales targets and building client loyalty in an upscale retail environment.
Education
No specific educational qualification stated; relevant retail or fashion industry certification is advantageous but not mandatory.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 32,000 per annum.
Benefits
Sales commissions in addition to gross annual salary.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Senior Sales Associate», «Luxury Client Specialist», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.