Dolce&Gabbana Senior Client Advisor

Employment
Full-Time
Seniority
Senior
Compensation
€32,000/year
Posted
Sep 30, 2026

Senior Client Advisor at Dolce & Gabbana Milan – luxury fashion retail role on Via Montenapoleone.

Role & Responsibilities

  • Deliver personalized and exceptional customer experiences while embodying the brand's values and service standards
  • Develop and maintain strong relationships with local and international clientele, anticipating needs and fostering long-term loyalty
  • Provide expert product knowledge on the Women's Ready-to-Wear collection, offering tailored styling advice and personalized guidance
  • Achieve individual and boutique sales targets through proactive client engagement and consultative selling
  • Support visual merchandising activities and maintain boutique presentation in alignment with brand standards
  • Manage stock operations, ensure product availability, and support replenishment activities
  • Execute sales transactions accurately and professionally, ensuring seamless point-of-sale experiences
  • Collaborate with the boutique team to support daily operations and commercial objectives
  • Participate in store events and promotional activities to enhance client engagement and brand visibility

Qualifications

  • Previous experience in luxury retail or high-end fashion retail in client-facing roles
  • Fluency in Italian and English; additional languages strongly preferred
  • Strong knowledge of luxury fashion industry trends and customer expectations
  • Excellent communication and interpersonal skills with ability to engage diverse international clientele
  • Attention to detail and understanding of visual merchandising principles
  • Team-oriented attitude with strong collaboration skills

Skills

Luxury retail sales Client relationship management Product styling and consultation Visual merchandising Point-of-sale systems Inventory management Customer service excellence Commercial acumen

Experience

Previous experience in luxury retail or high-end fashion retail, specifically in client-facing sales and advisory roles. Demonstrated expertise in luxury fashion products, with strong understanding of industry trends and clientele expectations. Track record of achieving sales targets and building client loyalty in an upscale retail environment.

Education

No specific educational qualification stated; relevant retail or fashion industry certification is advantageous but not mandatory.

Workplace

This position is based in Milan, Lombardy, Italy.

Compensation

The base compensation for this position is EUR 32,000 per annum.

Benefits

Sales commissions in addition to gross annual salary.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relationship Manager», «Senior Sales Associate», «Luxury Client Specialist», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Dolce&Gabbana

Dolce&Gabbana Senior Client Advisor

Milan, Italy

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