- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an exceptional Senior Client Advisor for its new Dadeland boutique in Miami. The role combines elevated client engagement with sales leadership, positioning the incumbent as a reference point on the sales floor who drives store performance through consistent achievement of individual sales targets and key performance indicators. The Senior Client Advisor delivers sophisticated client experiences rooted in deep product expertise and authentic relationship-building, while mentoring junior team members and upholding the brand's heritage of Italian craftsmanship and contemporary luxury.
Role & Responsibilities
- Lead by example on the sales floor through exceptional individual sales performance and sophisticated client engagement
- Support the onboarding and ongoing development of Client Advisors by sharing best practices and product expertise
- Deliver outstanding elevated client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, placing their needs and preferences at the center, and anticipating future requests
- Cultivate a robust and growing client portfolio through proactive relationship management and business development
- Drive performance to exceed individual sales and KPI goals through a business-minded, entrepreneurial approach
- Create personalized, versatile, and timeless looks for clients, demonstrating authentic passion for fashion culture
- Build transparent and genuine relationships with clients, fostering unique and lasting connections
- Communicate professionally and authentically with clients and colleagues across the store
- Effectively utilize all available tools and systems to optimize business opportunities and client experiences
- Contribute to a positive and collaborative work environment through professionalism and active teamwork
- Proactively support front and back-of-house teams to foster overall store performance and team spirit
- Uphold and adhere to all company policies and operational procedures
Qualifications
- Proven experience delivering elevated, client-centric service within luxury fashion, accessories, or premium hospitality with a strong record of sales performance
- Leadership presence on the sales floor demonstrated through exceptional client engagement, professionalism, and personal style standards
- Passion for fashion culture with a refined sense of personal style and ability to create personalized, versatile looks
- Strong business mindset with an entrepreneurial, results-driven approach to building and growing a client portfolio
- Collaborative and proactive team player who thrives in a fast-paced environment and embraces change and growth
Skills
Experience
Proven track record in luxury fashion retail, accessories, or premium hospitality environments with demonstrated excellence in sales performance, client service, and team collaboration. Experience in a senior or advisory capacity within a luxury retail setting is highly desirable.
Education
Not specified
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Senior Sales Consultant», «Luxury Fashion Advisor», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.