- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an accomplished Senior Client Advisor for its Las Vegas Crystals boutique to drive exceptional sales performance and elevated client engagement. This leadership-oriented retail position demands a natural talent for building authentic client relationships, sophisticated product knowledge, and the ability to mentor junior team members. The role bridges sales excellence with mentorship, requiring the candidate to consistently exceed individual KPIs while upholding the Maison's heritage of Made in Italy craftsmanship and luxury excellence.
Role & Responsibilities
- Lead by example on the sales floor through exceptional individual sales performance and elevated client engagement
- Support the onboarding and ongoing development of Client Advisors by sharing best practices and product expertise
- Deliver outstanding and elevated client and after-sale service to all visitors and clients
- Cultivate and maintain a robust client portfolio to secure proactive and growing business
- Drive performance to exceed individual sales and KPI targets through entrepreneurial mindset and business acumen
- Demonstrate passion for fashion culture and create personalized, versatile styling solutions for clients
- Build transparent and genuine relationships with clients, creating unique and lasting connections
- Contribute to a positive and collaborative work environment through professionalism and team-centric attitude
- Communicate professionally and authentically with clients and colleagues
- Effectively utilize all available digital tools and systems to optimize business opportunities
- Proactively support front-of-house and back-of-house teams
- Uphold all company policies and operational procedures
Qualifications
- Previous experience delivering high-quality, client-focused service in fashion and accessory retail, customer service, or luxury hospitality
- Consistent track record of strong sales results and elevated client engagement on the sales floor
- Personal taste and demonstrable passion for fashion culture
- Natural business mindset with entrepreneurial spirit
- Open-minded appreciation for a brand that values audacity, authenticity, and creativity
- Strong team-centric attitude and commitment to collective goals
- Proficiency with digital tools and applications; quick learning ability with new technologies
- Excellent written, oral, and listening skills in English and local language
- Solution-oriented with proactive and enthusiastic demeanor
Skills
Experience
Previous experience in high-quality client-focused service within fashion and accessory retail, customer service, or luxury hospitality sectors. Demonstrated ability to consistently deliver strong sales results and set elevated standards through client engagement on the sales floor.
Education
High school diploma or equivalent; additional education in fashion, business, or hospitality is advantageous.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Senior Sales Associate», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.