Dolce&Gabbana Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
Dolce & Gabbana Senior Client Advisor role in Dallas, TX—luxury fashion retail leadership and client relations.
Role & Responsibilities
- Deliver impeccable service to clients, embodying Dolce & Gabbana brand expectations and values
- Tailor client experiences to exceed expectations and ensure seamless execution of the sales ceremony
- Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment
- Mentor and coach team members, sharing best practices and product knowledge
- Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration
- Build and maintain a strong client portfolio through proactive outreach and clientele relationship tools
- Ensure qualitative CRM monitoring and updating to build, retain, and acquire client relationships through appointment selling
- Create personalized, versatile, and timeless styling recommendations for clients
- Perform Manager-on-Duty responsibilities, overseeing floor operations and team coordination as assigned
- Execute opening and closing procedures and hold store keys as needed
- Provide insights into fashion trends and luxury market developments
- Maintain visual merchandising standards and support inventory processes
- Foster a collaborative and professional store environment
Qualifications
- Strong communication and relationship-building skills
- Passion for fashion and proven ability to create memorable client experiences
- Experience in Women's and Men's Ready-to-Wear sales (preferred)
- Flexible schedule availability, including evenings, weekends, and holidays
Skills
Experience
While not explicitly stated, the Senior Client Advisor role implies prior retail or luxury fashion sales experience, with demonstrated excellence in client service and a track record of achieving sales targets. Progression from Client Advisor to Senior Client Advisor typically requires 2–4 years of relevant boutique or luxury retail experience.
Education
High school diploma or equivalent required; post-secondary education in fashion, business, or hospitality is advantageous but not required.
Workplace
The role is situated in Dallas, Texas, USA.
Benefits
Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life and disability insurance, 401(k) plan.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Client Relations Manager», «Senior Retail Associate», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.