- Location
- Cabazon California USA
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $20–23/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an experienced Senior Client Advisor for its Cabazon Outlet location, responsible for delivering an exceptional client experience whilst mentoring the sales team and upholding brand excellence. The role combines strategic client management, performance-driven sales execution, and operational leadership, including point-of-sale leadership when required. The successful candidate will drive key performance indicators including consignment, appointments, repurchase rates, and data enrichment whilst maintaining the sophisticated standards Dolce & Gabbana represents in the luxury fashion sector.
Role & Responsibilities
- Provide impeccable client service and embody the Dolce & Gabbana brand values, ensuring every interaction meets luxury expectations
- Tailor the client experience to exceed expectations and execute seamless sales transactions
- Drive individual and store KPIs including consignment, appointments, repurchase rate, unit-per-transaction, conversion, and data enrichment
- Mentor and coach team members by sharing best practices and product knowledge
- Cultivate and maintain a strong client portfolio through proactive outreach and strategic use of clienteling tools
- Maintain and update client relationship management systems to build enduring relationships, schedule appointments, and acquire new clientele
- Create personalized styling solutions and fashion recommendations for clients
- Assume management-of-duty responsibilities when required, overseeing floor operations and team coordination
- Execute opening and closing procedures and maintain store keys as delegated
- Provide insights into fashion trends and luxury market developments
- Uphold visual merchandising standards and support inventory management processes
- Foster a collaborative and professional retail environment
Qualifications
- 3+ years of luxury retail sales experience
- Demonstrated experience with women's and men's ready-to-wear
- Excellent written and verbal communication skills
- Results-driven with proven leadership capabilities
- Adaptability and comfort in a fast-paced, dynamic environment
- Flexibility to work evenings, weekends, and holidays as required
Skills
Experience
3+ years of luxury retail sales experience, preferably with exposure to both women's and men's ready-to-wear collections. Prior experience in a supervisory or mentoring capacity is advantageous.
Education
High school diploma or equivalent required; associate degree or higher in fashion, business, or a related discipline is preferred.
Workplace
This position is based in Cabazon, California, USA, within easy reach of Los Angeles.
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Compensation
The base compensation for this position ranges from USD 20 to USD 23 per hour.
Benefits
Medical, dental, and vision insurance; life and disability insurance; 401(k) plan; flexible spending accounts (FSA)
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Senior Retail Associate», «Client Relations Manager», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.