- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an experienced Sales Manager to lead retail operations at its Barcelona flagship store. The successful candidate will serve as brand ambassador, driving sales performance while delivering exceptional client experience. This role requires partnership with store management to achieve business objectives, oversee front-of-house and back-of-house coordination, mentor sales staff, and maintain corporate compliance standards.
Role & Responsibilities
- Partner with store management to achieve sales budget targets and store business objectives
- Ensure exceptional client experience and high-quality brand representation throughout the store
- Coordinate front-of-house and back-of-house activities in accordance with management guidelines
- Serve as role model and mentor to sales staff, implementing training programs and professional development
- Maintain corporate compliance and integrity in all operations and communications
- Apply analytical methods to retail performance metrics and business data
- Lead and develop team members to support collaborative, high-performing sales culture
Qualifications
- Minimum 5 years of relevant experience in luxury retail
- Fluency in Spanish and English (additional languages preferred)
- Expert knowledge of client ceremony protocols and implementation
- Proficiency in visual merchandising and display techniques
- Strong understanding of inventory management methods and stock control
- Expertise in CRM systems, methods, and procedures
Skills
Experience
Minimum 5 years of progressive experience in luxury retail environments, demonstrating proven success in sales management, team leadership, and client relationship development.
Education
Secondary education required; equivalent professional qualification or advanced retail management certification preferred.
Workplace
This position is based in Barcelona, Catalonia, Spain.
Explore jobs in Catalonia or in Spain.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Sales Leader», «Client Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.