- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- €40,000–45,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 8, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce&Gabbana seeks a Retail Sales Manager for its Montenapoleone boutique in Milan, serving a sophisticated international clientele. The role leads sales performance, client relationships and team development, while supporting boutique operations; it is a permanent, full-time position under CCNL Commercio – II Level, with an indicative gross annual salary of €40,000–€45,000 plus MBO.
Role & Responsibilities
- Achieve boutique sales targets and drive commercial performance.
- Develop and maintain relationships with local and international clients through CRM and clienteling.
- Lead, motivate and coach the sales team, supporting individual and team performance.
- Monitor KPIs and identify opportunities to improve business results.
- Ensure excellent Client Ceremony, product knowledge and brand representation.
- Support daily boutique operations, including visual merchandising and stock management.
Qualifications
- Strong passion for luxury and customer service.
- Fluency in Italian and English; additional languages are a plus.
- Strong knowledge of CRM, Client Ceremony and luxury retail standards.
- Excellent leadership, communication and commercial skills.
Skills
Experience
5+ years of experience in luxury retail, including experience in a leadership role.
Workplace
The role is situated in Milan, Lombardy, Italy.
Compensation
The base compensation for this position ranges from EUR 40,000 to EUR 45,000 per annum.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Sales Manager», «Retail Team Manager», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.