- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- €35,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce&Gabbana is hiring a full-time E-Commerce Business Analyst in Milan on a permanent contract, under the Tessile, Abbigliamento, Moda collective agreement. The role oversees e-commerce back-end processes and integrations, including checkout, payments, tax, and fraud prevention, and supports platform performance and evolution; remuneration starts at €35,000 gross annually, depending on experience, skills, and assessed autonomy.
Role & Responsibilities
- Own the functional aspects of the e-commerce platform’s back-end components.
- Manage back-end processes and integrations for checkout, payments, tax, and fraud prevention.
- Ensure effective integration between Salesforce Commerce Cloud and external systems.
- Monitor the performance, stability, and reliability of back-end flows.
- Identify anomalies and support corrective and evolutionary actions.
- Support the manager in coordinating vendors and technology partners involved in back-end systems.
- Ensure integration standards, solution quality, and delivery priorities.
- Support application evolution in line with business needs, regulatory requirements, and customer experience.
- Collaborate with IT, Finance, Legal, and Digital teams.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, Economics, or an equivalent field.
- Fluent in English.
- Experience with the back end of Salesforce Commerce Cloud and Order Management Systems (OMS).
- Knowledge of payment and fraud prevention systems; Riskified is preferred.
- Functional understanding of APIs and system integrations.
Skills
Experience
1–3 years in e-commerce development or in fast-paced, performance-driven retail environments.
Education
Bachelor’s or Master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, Economics, or an equivalent field.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 35,000 per annum.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.