- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- €35,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
The E-Commerce Back-End Processes Analyst will own the functional management of Dolce&Gabbana’s e-commerce back-end, overseeing checkout, payments, tax, and fraud processes and their integrations with core systems. The role works with internal teams and technology partners to maintain platform stability and support its evolution. This is a permanent, full-time, fully on-site position in Milan, under the Tessile, Abbigliamento, Moda collective agreement, with annual gross remuneration starting at €35,000, depending on experience, skills, and assessed autonomy.
Role & Responsibilities
- Manage back-end processes and integrations for checkout, payments, tax, and fraud prevention.
- Ensure proper integration between Salesforce Commerce Cloud and external systems.
- Monitor the performance, stability, and reliability of back-end flows.
- Identify anomalies and support corrective and evolutionary actions.
- Support the manager in coordinating vendors and technology partners involved in back-end systems.
- Ensure integration standards, solution quality, and delivery priorities.
- Support application evolution in line with business needs, regulatory requirements, and customer experience.
- Collaborate with IT, Finance, Legal, and Digital teams.
Qualifications
- Bachelor’s or master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, Economics, or an equivalent field.
- Fluent English.
- Experience with Salesforce Commerce Cloud back-end and Order Management Systems (OMS).
- Knowledge of payment and fraud prevention systems, preferably Riskified.
- Functional understanding of APIs and system integrations.
Skills
Experience
1–3 years in e-commerce development or fast-paced, performance-driven retail environments.
Education
Bachelor’s or master’s degree in Computer Science, Engineering, Telecommunications, Marketing, Management, Economics, or an equivalent field.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 35,000 per annum.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Systems Analyst», «E-Commerce Platform Analyst», «Digital Commerce Analyst», «E-Commerce Operations Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.