- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana is seeking a Client Advisor for its Yorkdale boutique in Toronto. The role delivers a tailored luxury client experience, achieves individual and store sales goals, develops client relationships and supports shop-floor operations.
Role & Responsibilities
- Deliver impeccable service and represent Dolce & Gabbana, ensuring each client receives an experience aligned with the brand’s standards.
- Personalize the client experience to exceed expectations; support and mentor the team and ensure the smooth execution of the sales ceremony on the shop floor.
- Demonstrate excellent product knowledge and knowledge of Dolce & Gabbana’s history and heritage; prioritize clients’ interests and consistently achieve monthly sales targets.
- Use clienteling tools proactively and manage time effectively to achieve individual and store goals and develop the business.
- Monitor and update CRM records to build and retain relationships with current clients and identify potential clients.
- Achieve sales goals and contribute to business development.
- Source new clients using CRM tools.
- Build and maintain productive, long-term relationships with loyal Dolce & Gabbana clients.
- Oversee the organization’s sales policies, objectives and initiatives.
- Assist with merchandising and maintaining the shop floor.
Qualifications
- At least 3 years of luxury retail sales experience.
- Strong communication skills.
- Experience in women’s and men’s ready-to-wear (RTW).
Skills
Experience
At least 3 years of luxury retail sales experience.
Workplace
The successful candidate will be located in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.