- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- €28,000–32,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
The Client Advisor joins Dolce&Gabbana’s Piazza IX Aprile boutique team in Taormina, delivering a personalized luxury shopping experience, developing client relationships, achieving sales targets, and supporting boutique operations. This is a full-time, on-site role under the CCNL Commercio, with a gross annual salary of €28,000–€32,000 plus sales commissions.
Role & Responsibilities
- Deliver a personalized, exceptional customer experience while consistently embodying the brand’s values and service standards.
- Build and maintain relationships with local and international clients, anticipate their needs, and foster long-term loyalty.
- Provide expert knowledge of the Ready-to-Wear collection, with tailored styling advice and product guidance.
- Contribute to individual and boutique sales targets through proactive client engagement.
- Support visual merchandising activities and maintain the boutique presentation in line with brand standards.
- Assist with stock management, product availability, and replenishment.
- Process sales transactions accurately and professionally to ensure a seamless point-of-sale experience.
- Collaborate with the boutique team to support daily operations and commercial objectives.
- Participate in store events and promotional activities to strengthen client engagement and brand visibility.
Qualifications
- Previous experience in luxury or fashion retail in a client-facing role.
- Strong passion for luxury fashion and excellence in customer service.
- Fluency in Italian and English; additional languages are a strong advantage.
- Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.
- Goal-oriented mindset, strong commercial attitude, and ability to achieve sales targets.
- Strong knowledge of the luxury fashion industry, trends, and customer expectations.
- Attention to detail and understanding of visual merchandising principles.
- Team-oriented attitude and strong collaboration skills.
- Flexibility and availability to work retail-compatible schedules, including weekends and holidays.
Skills
Experience
Previous experience in luxury or fashion retail in a client-facing role.
Workplace
This position is based in Taormina, Sicily, Italy, within easy reach of Catania.
Compensation
The base compensation for this position ranges from EUR 28,000 to EUR 32,000 per annum.
Benefits
Sales commissions.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Luxury Sales Associate», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.