- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce&Gabbana is building a talent pool for Client Advisors in São Paulo. The role represents the brand, delivers the Dolce&Gabbana client ceremony, builds lasting client relationships, and supports individual and store sales targets.
Role & Responsibilities
- Act as a brand ambassador and ensure every client is treated in accordance with Dolce&Gabbana’s expectations.
- Deliver an excellent client experience by demonstrating product knowledge and understanding of the brand DNA, following the Dolce&Gabbana client ceremony.
- Tailor the client experience to exceed expectations, support the team, provide guidance and ensure the sales ceremony runs smoothly.
- Build and maintain long-term relationships with existing clients and identify prospective future clients.
- Actively and proactively use company tools to meet individual and store objectives.
- Achieve sales targets and KPIs to maximize company results.
- Maintain organization and cleanliness standards in the stockroom, sales area and other spaces, in line with Dolce&Gabbana procedures and to enhance the client experience.
- Align conduct with the company’s sales policies, objectives and initiatives.
- Contribute proactively as a team member, show respect for colleagues, accept instructions and provide feedback to support store achievements and a positive work environment.
- Understand and follow all company policies and procedures relating to sales and service.
- Carry out other duties as instructed.
- Stay up to date on fashion trends and current topics of interest.
Qualifications
- Experience in luxury retail sales.
- Strong understanding of customer service.
- Exceptional sales, relationship-building and communication skills.
- Flexibility with working hours.
Skills
Experience
Experience in luxury retail sales.
Workplace
The role is situated in São Paulo, São Paulo, Brazil.
Explore jobs in Brazil.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Associate», «Luxury Sales Advisor», «Luxury Retail Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.