- Location
- San Francisco California USA
- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $22–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an experienced Client Advisor for its San Francisco boutique to deliver exceptional client experience while achieving individual and store sales objectives. This role demands a sophisticated understanding of luxury retail, a genuine passion for fashion, and the ability to cultivate lasting client relationships. The successful candidate will embody the brand's heritage and values, maintain exemplary shop floor standards, and leverage CRM tools to build a loyal clientele.
Role & Responsibilities
- Provide impeccable service to clients while serving as a true brand ambassador, ensuring every interaction reflects Dolce & Gabbana expectations
- Tailor the client experience to exceed expectations while mentoring team members and ensuring seamless execution of sales operations on the shop floor
- Demonstrate comprehensive product knowledge and deep understanding of Dolce & Gabbana history and heritage, prioritizing client interests while consistently achieving monthly sales targets
- Proactively leverage clientele tools and CRM systems to optimize client engagement and achieve individual and store sales goals
- Maintain qualitative CRM monitoring and updates to build, retain, and develop relationships with current customers while identifying and cultivating potential clients
- Source new clients through strategic use of CRM tools and proactive business development
- Maintain and nurture productive long-term relationships with Dolce & Gabbana's loyal clientele
- Oversee the organization's sales policies, objectives, and initiatives
- Assist with merchandising and maintenance of the shop floor to uphold brand presentation standards
Qualifications
- Minimum 3 years of luxury retail sales experience
- Strong communication and interpersonal skills
- Experience with women's and men's ready-to-wear collections
- Proficiency with CRM systems and retail point-of-sale technology
- Demonstrated ability to achieve and exceed sales targets
Skills
Experience
3+ years of progressive luxury retail sales experience, preferably within high-end fashion retail environments. Candidates should demonstrate a proven track record of building and maintaining an engaged clientele and consistently exceeding sales objectives.
Education
High school diploma or equivalent; additional formal education or luxury retail certifications are a plus.
Workplace
The role is situated in San Francisco, California, USA.
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Compensation
The base compensation for this position ranges from USD 22 to USD 24 per hour.
Benefits
Medical, dental, and vision insurance; life and disability insurance; 401(k) plan; FSA plans; variable commission eligibility.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.