- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $21–23/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana seeks an experienced Client Advisor for its women's handbag concession at Bloomingdales in New York. The role focuses on delivering exceptional client experiences through personalized styling advice, comprehensive product knowledge, and building lasting relationships with luxury clientele. The successful candidate will drive sales performance, maintain CRM systems for client relationship management, and represent the brand's luxury standards across all customer interactions.
Role & Responsibilities
- Provide impeccable service and embody brand values, ensuring every client interaction meets Dolce & Gabbana luxury standards
- Tailor client experiences to exceed expectations while mentoring team members and maintaining smooth sales floor operations
- Demonstrate comprehensive knowledge of products, brand heritage, and history, serving as a role model by prioritizing client interests and consistently achieving monthly sales targets
- Proactively utilize clientele management tools to optimize client interactions and achieve individual and store goals
- Maintain and update CRM systems to build, monitor, and retain relationships with current customers and identify potential clients
- Source and engage new clients using CRM tools while maintaining and developing productive long-term relationships with loyal Dolce & Gabbana clients
- Oversee and implement sales policies, objectives, and brand initiatives on the shop floor
- Assist with merchandising and maintenance of visual presentation standards throughout the concession
Qualifications
- 3 or more years of luxury retail sales experience
- Excellent written and verbal communication skills
- Women's and men's ready-to-wear (RTW) product knowledge
- Demonstrated ability to consistently achieve sales targets in a luxury retail environment
- Proficiency with CRM systems and clienteling tools
- Strong understanding of luxury brand positioning and client service excellence
Skills
Experience
3 or more years of demonstrated experience in luxury retail sales, with proven success in women's and men's ready-to-wear categories. Experience working within high-end retail environments and managing client relationships through CRM platforms is essential.
Compensation
The base compensation for this position ranges from USD 21 to USD 23 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, life insurance, disability insurance, 401(k) plan, FSA plans, and variable commission based on sales performance.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.