Dolce&Gabbana Client Advisor

Medellín Antioquia Colombia

Employment
Temporary
Seniority
Entry-Level
Posted
Sep 30, 2026

About Dolce&Gabbana

Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.

Dolce & Gabbana seeks a Client Advisor for a temporary pop-up retail position in Medellín. The successful candidate will drive sales while embodying the brand's values, delivering exceptional customer experiences grounded in product knowledge and the maison's distinctive service philosophy. Responsibilities include achieving sales targets, maintaining merchandising standards, and fostering a positive team environment within the store.

Role & Responsibilities

  • Achieve individual and store-level sales objectives whilst driving business growth
  • Deliver exceptional customer experiences by demonstrating in-depth product knowledge and adhering to Dolce & Gabbana's service standards
  • Drive individual KPI targets and monitor performance metrics
  • Execute visual merchandising and maintain product presentation standards on the sales floor
  • Uphold hygiene and cleanliness standards across all store areas in accordance with company procedures
  • Maintain awareness of current fashion trends and monitor social media developments
  • Act as a proactive team member, demonstrating respect for colleagues, accepting direction, and contributing to a positive work environment
  • Ensure compliance with all company policies and procedures relating to sales and customer service
  • Prioritise customer safety and security through focused service delivery
  • Perform additional duties as directed by store management

Qualifications

  • Minimum one year of sales experience, preferably in retail
  • Exceptional sales technique and strong communication and relationship-building skills
  • Outstanding customer service acumen
  • Strong organisational abilities and proven capacity to prioritise tasks effectively
  • Detail-oriented mindset
  • Dynamic and proactive approach to work

Skills

Sales expertise Customer service excellence Visual merchandising Product knowledge Communication and interpersonal skills Organisational skills Trend awareness Social media literacy

Experience

Minimum one year of sales experience, preferably within a retail or luxury retail environment.

Education

Not specified

Workplace

This position is based in Medellín, Antioquia, Colombia.

The setting Colombia

Explore jobs in Colombia.

Culture

Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Associate», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Dolce&Gabbana

Dolce&Gabbana Client Advisor

Medellín, Colombia

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