- Location
- Guadalajara Jalisco Mexico
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce&Gabbana seeks a Client Advisor in Guadalajara to deliver personalized luxury service, build lasting client relationships and meet commercial targets. The role also supports clienteling, visual presentation, store standards and day-to-day sales and service procedures.
Role & Responsibilities
- Deliver an extraordinary shopping experience through expert guidance and impeccable, personalized service.
- Represent the brand as an ambassador, conveying its essence and elegance in every interaction.
- Ensure each client enjoys a memorable experience in line with Dolce&Gabbana’s standards of excellence.
- Elevate the client experience through personalized attention that reinforces the brand’s luxury positioning.
- Meet and exceed commercial targets, driving business growth with a proactive, results-oriented approach.
- Provide first-class client service, demonstrating product knowledge and understanding of the brand’s DNA, and guide each sale in accordance with Dolce&Gabbana’s service ceremony.
- Meet individual KPIs by driving cross-selling and additional sales across all available product categories; building strong, authentic, lasting client relationships; keeping the Client Book updated and using it strategically to develop business opportunities; proactively contacting clients to arrange appointments and follow up promptly on requests; and using CRM effectively to identify, connect with and generate new opportunities.
- Maintain an impeccable appearance in line with Dolce&Gabbana standards.
- Actively contribute to visual presentation and store maintenance, ensuring every area reflects elegance, cleanliness and attention to detail.
- Work proactively as part of the team, showing respect for colleagues, accepting instructions and providing feedback to support store goals and a positive working environment.
- Comply with all corporate policies and procedures related to client service, operations and sales.
Skills
Workplace
The role is situated in Guadalajara, Jalisco, Mexico.
Explore jobs in Mexico.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Sales Associate», «Retail Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.