- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce&Gabbana is building a talent pool for future Client Advisor opportunities in its Fortaleza stores. The role represents the brand, delivers personalized client experiences, develops client relationships, meets sales KPIs, and supports store standards and teamwork.
Role & Responsibilities
- Represent Dolce&Gabbana as a brand ambassador and ensure every client is treated in line with the house’s expectations.
- Deliver an excellent client experience through product knowledge, understanding the brand DNA, and following the Dolce&Gabbana client ceremony.
- Adapt the client experience to exceed expectations; support and guide the team and ensure the sales ceremony runs smoothly.
- Build and maintain lasting relationships with current clients and identify prospective clients.
- Actively use company tools to meet individual and store objectives.
- Achieve sales targets and KPIs to maximize company results.
- Maintain organization and cleanliness standards in the stockroom and sales area in accordance with Dolce&Gabbana procedures, enhancing the client experience.
- Align conduct with the company’s policies, objectives, and sales initiatives.
- Contribute proactively to the team, respect colleagues, accept instructions, and provide feedback to support store performance and a positive work environment.
- Follow all company policies and procedures relating to sales and service.
- Carry out other duties as instructed.
- Stay current on fashion trends and topics of interest.
Qualifications
- Experience in retail sales or luxury retail.
- Strong understanding of customer service.
- Exceptional sales, relationship-building, and communication skills.
- Flexibility with working hours.
Skills
Experience
Experience in retail sales or luxury retail.
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Advisor», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.