- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $120,000–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Dolce&Gabbana
Founded in Milan in 1985 by Domenico Dolce and Stefano Gabbana, Dolce&Gabbana is an Italian luxury house distinguished by its Sicilian inspirations, expressive aesthetic and devotion to craftsmanship. Its universe spans ready-to-wear, accessories, fine jewellery, beauty and home collections, alongside the exceptional creations of Alta Moda and Alta Sartoria. As an employer, the house brings together creative, artisanal, commercial and corporate expertise to translate a distinctive identity into products and client experiences worldwide. Careers across design, product development, merchandising, retail and supporting functions place professionals at the intersection of Italian heritage, contemporary luxury and the demands of an international business.
Dolce & Gabbana, a leader in luxury fashion rooted in Made in Italy heritage, seeks an exceptional permanent Assistant Store Manager for its flagship 695 Madison Avenue boutique in New York. Reporting directly to the Store Manager, the Assistant Store Manager will ensure exceptional customer satisfaction, support Client Advisors to drive sales and maximize profitability, and ensure full compliance with company procedures. The role combines operational oversight with team leadership, requiring expertise in luxury retail management and a commitment to the brand's standards of craftsmanship and excellence.
Role & Responsibilities
- Own all client data and analytics for North America region
- Identify and implement strategies and initiatives to achieve and exceed business goals
- Monitor sales floor and zone coverage to drive sales and maintain customer focus
- Supervise and follow-up on daily goals and tasks of Client Advisors, Cashiers, and Support Staff
- Provide training and development opportunities for Client Advisors, Cashiers, and Support Staff
- Maintain working knowledge of all back-of-house operations
- Ensure all store manuals are current including Operations, P&P, Product Knowledge, Corporate & Store Phone Books, Marketing & Editorial
- Maintain all required logs including Alterations, Transfers, outside repairs, Consignments, and Safe Log
- Ensure P&P compliance of all Sales Audit tasks and requirements
- Identify future opportunities and risks within store operations
- Manage implementation and execution of all company initiatives within the store
- Assist in management of sales, shrink, controllable expenses including payroll
- Plan, implement, execute, and provide feedback on visual presentation and merchandising strategies
- Ensure compliance with Policies and Procedures including dress guidelines
- Assist Store Manager in recruiting, retention, supervision, training and development of store personnel
Qualifications
- 3+ years of luxury retail management experience
- Rich experience and knowledge in luxury fashion
- Demonstrated responsibility and ownership of business results
- Team-oriented approach to management and collaboration
- Proactive attitude and excellent verbal and written communication skills
Skills
Experience
3+ years of professional experience in luxury retail management, with demonstrated success in supporting sales teams, managing store operations, and developing talent within a high-end fashion environment.
Education
High school diploma or equivalent; bachelor's degree in Business Administration, Retail Management, or related field preferred.
Workplace
The successful candidate will be located in New York, NY, USA.
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Compensation
The base compensation for this position ranges from USD 120,000 to USD 130,000 per annum.
Benefits
Medical, dental, and vision insurance; life and disability insurance; 401(k) retirement plan; Flexible Spending Account (FSA) plans; variable commission eligibility
Culture
Dolce&Gabbana’s workplace culture is shaped by its Italian heritage, expressive creativity and exacting standards of craftsmanship. Teams work within a distinctive creative vision that blends Sicilian influences with theatrical flair, placing strong emphasis on aesthetic identity, artisanal know-how and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Client Advisor Supervisor», «Retail Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.