- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Human Resources, People & Culture
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the storied perfume and luxury goods house founded in Paris, seeks a Training Coordinator to support the global retail training strategy. The successful candidate will develop and deliver customer experience training modules for international sales teams, manage digital learning platforms, coordinate multilingual training initiatives, and organize in-person and virtual training sessions across global markets.
Role & Responsibilities
- Design and develop pedagogical training modules on Diptyque's sales experience across digital, in-person, and in-boutique formats
- Update and maintain training content within the permanent course catalogue
- Monitor module development and coordinate with external agencies on training delivery
- Create training communications and manage content integration on the elearning platform
- Track KPIs and analytics on the learning management system
- Coordinate translation workflows and maintain regular communication with international markets
- Monitor training program deployment across markets and compile performance reports
- Support subsidiary teams in the adoption and management of backend learning systems
- Organize logistical aspects of training sessions in both virtual and in-person formats
- Prepare product samples and training materials for classroom activities
- Provide in-session support during training activities and workshops
- Conduct market research and competitive analysis on customer experience initiatives, client satisfaction programs, and best practices in retail training
Qualifications
- Bachelor's degree (Bac+4/5) from a business school, IEP, or equivalent institution
- Prior experience in luxury retail, fashion, or fragrance sectors strongly preferred
- Demonstrated experience in retail environments or hospitality settings
- Excellent written and verbal communication skills in French and English
- Proficiency with digital tools and content management systems, particularly PowerPoint and learning management systems
- Strong aesthetic sensibility for visual design and page layout
- Familiarity with adult learning principles (andragogy) and instructional design best practices
Skills
Experience
Ideally, prior experience in a luxury retail, fashion, or fragrance environment is required. Prior work in retail sales or hospitality sectors is valued.
Education
Bachelor's degree (Bac+4/5) from a business school, IEP, or equivalent educational institution.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Specialist», «Training Development Coordinator», «Learning Experience Designer», «Client Experience Training Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.