Diptyque Store Manager
- Location
- Vancouver British Columbia Canada
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Store Manager at Diptyque in Vancouver, BC. Lead luxury boutique operations, team, and client experiences for the iconic Parisian fragrance house.
Role & Responsibilities
- Champion boutique performance and lead the team to meet and exceed sales goals
- Analyze store metrics and market trends to identify growth opportunities and implement strategies to meet KPIs
- Actively engage with clients on the sales floor, setting the tone for exceptional service and brand storytelling
- Partner with cross-functional teams to optimize inventory management, product launches, and sell-through
- Lead team development through monthly coaching sessions, constructive feedback, and annual performance reviews
- Recruit and retain top talent while ensuring seamless onboarding experiences aligned with brand standards
- Manage scheduling and staffing to support business needs and client service requirements
- Cultivate lasting relationships with top clients and lead CRM initiatives for personalization and strategic clienteling
- Organize local events and activations to drive traffic and brand awareness within the community
- Ensure boutique operations align with Diptyque standards, monitoring expenses and managing store budgets
- Conduct regular audits and inventory counts to maintain accuracy and minimize shrinkage
- Maintain visual merchandising standards that reflect the brand's aesthetic—elegant, curated, and sensorial
Qualifications
- 5+ years of retail management experience, ideally in luxury or beauty sectors
- Bachelor's degree preferred
- Proven ability to lead high-performing teams in a luxury retail environment
- Strong business acumen and analytical skills with proficiency in data interpretation
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office Suite
Skills
Experience
5+ years of retail management experience, ideally within the luxury or beauty sectors, with demonstrated success leading boutique or store-level teams and driving sales performance.
Education
Bachelor's degree is preferred.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Manager», «Store Director», «Boutique Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.