Diptyque Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Store Manager position at Diptyque's new Stockholm boutique opening December 2026. Lead retail operations, manage team, drive sales performance.
Role & Responsibilities
- Drive commercial performance by analyzing sales metrics and implementing actionable business strategies to maximize revenue
- Prepare daily, weekly, and monthly performance reports for management and maintain regular communication with headquarters
- Maintain and optimize client database through the CRM tool while developing and executing loyalty initiatives
- Ensure brand image standards are upheld throughout the boutique, including exemplary customer service, visual merchandising, sales execution, and client relationship management
- Oversee stock management, inventory processes, and daily administrative tasks including order tracking, deliveries, and supply coordination
- Design and implement in-store animation plans aligned with the marketing calendar and client event schedule
- Coordinate local marketing initiatives with headquarters support, adapting campaigns to Nordic market customs and local opportunities
- Support team role definition and required profiles for boutique staffing
- Lead team development through daily briefings, individual action plans, monthly reviews, training programs, and motivational task allocation
- Manage staff scheduling to optimize coverage across business cycles
- Maintain boutique facilities and ensure merchandising alignment with promotional activities
Qualifications
- Proven experience managing a boutique or retail store
- Previous experience managing or mentoring a team with demonstrated commitment to staff development
- Fluent in English and Swedish (spoken and written)
- Proficiency in Microsoft Office and digital point-of-sale systems
- Artistic sensibility and ability to communicate about brand collaborations
- Strong analytical capabilities and proactive orientation toward commercial problem-solving
- Excellent organizational and adaptability skills
- Outstanding communication and interpersonal abilities
- Strong empathy, active listening, and customer service orientation
Skills
Experience
Proven experience managing a boutique or retail store environment. Previous team management or mentoring experience, with demonstrated ability to develop talent and foster collaboration. Familiarity with luxury retail standards and high-touch customer service models is advantageous.
Education
No specific educational qualification stated; relevant retail management experience is prioritized.
Workplace
The successful candidate will be located in Stockholm, Stockholm, Sweden.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Manager», «Brand Manager – Retail», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.