Diptyque Store Manager
- Location
- Los Angeles California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $90,000–97,000/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Store Manager in Los Angeles, California. Lead luxury fragrance boutique with sales, team, and client engagement responsibilities. $90K–$97K + bonus.
Role & Responsibilities
- Champion boutique sales performance and lead the team to meet and exceed established sales goals
- Analyze store metrics, market trends, and competitor activity to identify growth opportunities and optimize inventory management
- Actively engage with clients on the sales floor, demonstrating product knowledge and brand storytelling to set the tone for exceptional service
- Lead team development through monthly coaching sessions, constructive feedback, and annual performance reviews with clear development goals
- Recruit, onboard, and retain top talent while managing scheduling and staffing to support business needs
- Cultivate lasting relationships with top clients and lead CRM initiatives for personalization and strategic clienteling
- Organize local events and activations to drive traffic, brand awareness, and community engagement
- Ensure visual merchandising standards reflect Diptyque's aesthetic—elegant, curated, and sensorial
- Monitor store expenses and budget with a focus on operational efficiency
- Conduct regular inventory audits, shrinkage monitoring, and merchandise flow oversight
- Submit payroll and scheduling reports in a timely and accurate manner
- Collaborate with cross-functional teams and the Regional Manager on strategic initiatives and action plans
Qualifications
- 5+ years of retail management experience, ideally in luxury or beauty sectors
- Proven ability to lead teams and deliver exceptional client experiences
- Strong business acumen and analytical skills with proficiency in Microsoft Office Suite
- Excellent communication, organization, and time management capabilities
- Bachelor's degree preferred
- Passion for fragrance, beauty, and luxury retail
- Ability to stand and walk continuously for 6–8 hours per shift
- Capacity to lift, carry, push, and pull objects weighing 10–25 pounds
- Flexible availability including weekends, nights, and holidays
Skills
Experience
5+ years of retail management experience, ideally in luxury fashion, beauty, or fragrance sectors, with demonstrated success in leading teams, driving sales performance, and delivering exceptional client experiences in a high-end retail environment.
Education
Bachelor's degree preferred.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 97,000 per annum.
Benefits
Competitive benefits package and exclusive perks.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Operations Manager», «Client Experience Manager», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.