Diptyque Store Director
- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Store Director for its new Printemps Haussmann location in Paris, leading dual beauty and women's spaces with team management and commercial responsibility.
Role & Responsibilities
- Drive revenue growth across both corners through performance analysis and commercial action plans
- Pilot overall performance of the two corners by developing commercial synergies between spaces
- Conduct daily, weekly, and monthly reporting to Retail Direction
- Maintain client database integrity and implement loyalty actions via CRM system
- Act as information relay between Retail Direction and headquarters teams
- Uphold the Maison's image standards regarding customer service, experience, visual merchandising, sales ceremony, and client retention
- Ensure consistent customer experience across both corners in line with brand excellence standards
- Oversee the condition of sales floors and merchandising compliance
- Supervise shared inventory management and coordinate replenishment and transfers between spaces
- Handle daily administrative tasks and monitor orders, deliveries, and supplies
- Develop close relationships with department store contacts to foster effective collaboration
- Participate in recruiting staff and build an engaged team by defining roles and desired profiles
- Unite a shared team across both corners by promoting cooperation, versatility, and cross-team synergies
- Brief the team daily, establish individual action plans, and guide skill development
- Support team development in collaboration with the France Trainer
- Manage scheduling and optimize staffing according to commercial cycles
- Model exemplary conduct and brand image alignment
Qualifications
- Confirmed experience managing a boutique
- Proven track record leading a team of approximately ten people as coach, pilot, and team leader
- Demonstrated ability to mentor, transfer expertise, and ensure team skill development
- Experience managing multiple retail spaces (preferred)
- Strong analytical mindset with ability to propose and implement reporting and commercial initiatives
- Ability to coordinate multiple activities, work cross-functionally, and create synergies to achieve shared goals
- Excellent interpersonal skills to build strong relationships with clients, team, headquarters, and external contacts
- Strong empathy and active listening for exceptional customer service delivery
- Excellent presentation skills and oral communication
- Fluent in both English and French (oral and written) with ease engaging international clientele
- Proficiency in Microsoft Office and digital retail tools
Skills
Experience
Confirmed experience managing a boutique operation; demonstrated history leading a team of approximately ten people; experience managing multiple retail spaces is a significant asset.
Education
Not specified
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Director», «Store Manager», «Point of Sale Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.