Diptyque Seasonal Brand Ambassador

Employment
Seasonal
Seniority
Entry-Level
Posted
Sep 30, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Diptyque seeks a Seasonal Brand Ambassador in Short Hills, New Jersey. Represent luxury fragrances and home goods with passion and expertise.

Role & Responsibilities

  • Represent Diptyque with professionalism and sophistication, embodying the brand's elegant aesthetic and core values
  • Engage customers with personalized consultations, providing an immersive brand experience and sharing the narrative behind Diptyque products
  • Educate customers on the full product range, ingredients, manufacturing heritage, and unique selling propositions
  • Achieve individual and team sales targets through proactive customer interaction and strategic upselling and cross-selling
  • Maintain pristine visual merchandising standards, ensuring products are displayed according to brand guidelines and aesthetic standards
  • Assist with inventory management, including receiving, stocking, and organizing merchandise
  • Process sales transactions accurately and efficiently using POS systems
  • Gather customer feedback and market insights, communicating findings to management
  • Participate in special events, promotions, and product training sessions
  • Build and maintain strong customer relationships to foster brand loyalty and repeat business

Qualifications

  • Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
  • Exceptional interpersonal and communication skills with ability to connect with diverse clientele
  • Genuine passion for luxury products and demonstrable understanding of the Diptyque brand aesthetic
  • Strong sales acumen and results-oriented mindset
  • Excellent presentation and grooming standards reflecting luxury retail expectations
  • Proficiency in English; additional language skills preferred
  • High school diploma or equivalent (college degree preferred)
  • Physical ability to stand for extended periods and lift up to 20 pounds

Skills

POS systems Visual merchandising Inventory management Sales consultancy Customer service Product knowledge development

Experience

Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods sectors. Experience with upscale clientele and luxury brand representation is highly valued.

Education

High school diploma or equivalent required; college degree preferred.

Workplace

The role is situated in Short Hills, New Jersey, USA — conveniently close to Newark.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Brand Specialist», «Luxury Retail Ambassador», «Scent Consultant», «Brand Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Diptyque

Diptyque Seasonal Brand Ambassador

Short Hills, USA

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