Diptyque Seasonal Brand Ambassador
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks Seasonal Brand Ambassador in Williamsburg, New York. Luxury retail role combining fragrance expertise, customer service, and sales.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, embodying the brand's elegance and values
- Actively engage with customers through personalized consultations and provide immersive brand experiences
- Educate customers on Diptyque's product range, ingredients, heritage, and unique selling propositions
- Achieve individual and team sales targets through proactive customer interaction and strategic upselling and cross-selling
- Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines
- Assist with inventory management, including receiving, stocking, and organizing products
- Process sales transactions accurately and efficiently using POS systems
- Gather customer feedback and market insights, communicating findings to management
- Participate in special events, promotions, and training sessions as required
- Build and maintain strong customer relationships to foster brand loyalty
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with a natural ability to connect with diverse clientele
- Genuine passion for luxury products and understanding of the Diptyque brand aesthetic
- Strong sales acumen and results-oriented mindset
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- Ability to stand for extended periods and lift up to 20 pounds
- High school diploma or equivalent; college degree preferred
Skills
Experience
Proven background in luxury retail, sales, or customer service environments, ideally within the beauty, fragrance, or home goods sectors.
Education
High school diploma or equivalent; a college degree is preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Experience Associate», «Luxury Retail Advisor», «Fragrance Specialist», «Brand Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.