- Location
- 11 Newtown Ln (View map)East Hampton, NY 11937USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the renowned Paris-based creator of evocative perfumes, scented skincare, and luxury decorative objects, seeks a Seasonal Brand Ambassador to acquire, cultivate, and maintain client relationships through deep product knowledge, personal engagement, and exemplary luxury service. The role encompasses client-facing retail operations, omnichannel selling, and proactive client base development in a seasonal capacity.
Role & Responsibilities
- Greet and welcome clients throughout the store, creating genuine and meaningful connections that enhance their retail experience
- Provide expert product knowledge and styling recommendations tailored to individual client preferences and needs
- Drive sales across omnichannel and out-of-home-base selling strategies while educating clients on merchandise, events, promotions, and loyalty programs
- Cultivate and grow the client base through personalized relationship-building and strategic follow-up utilizing digital tools and selling technology
- Achieve personal sales and boutique KPI goals while promoting the benefits of loyalty programs such as AYS
- Maintain operational excellence by assisting with store maintenance, visual merchandising, stock management, and adherence to health and safety protocols
- Execute daily opening and closing checklists and complete point-of-sale transactions with accuracy
- Collaborate effectively with team members to create a positive work environment and deliver cohesive client service
- Manage returns and exchanges with grace, offering appropriate solutions based on client needs
Qualifications
- Minimum 3 years of sales experience in luxury retail, with beauty or fragrance experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Industry awareness and demonstrated business acumen within the beauty and fragrance sector
- Passion for the beauty and fragrance industry and luxury goods
- Flexibility to work a full retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in the luxury retail industry, preferably with exposure to beauty, fragrance, or skincare categories. Demonstrated track record of building and maintaining high-value client relationships and achieving or exceeding sales targets in a retail environment.
Education
High school diploma or equivalent required; college education or retail management certification a plus.
Workplace
This position is based in East Hampton, New York, USA, within easy reach of New York.
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Benefits
Bonus potential and competitive benefits package included in total compensation offer; specific benefits determined by geographic region and employment classification.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Consultant», «Luxury Sales Associate», «Client Relations Specialist», «Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.