Diptyque Sales Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque Sales Assistant – Liberty, London | Full-time luxury retail role in fragrance and beauty.
Role & Responsibilities
- Deliver agreed sales KPIs focused on sales volume, average transaction value, units per transaction, conversion rate, and CRM engagement
- Develop daily and weekly understanding of KPI and business objectives
- Approach and assist every customer to achieve sales targets while maintaining impeccable service standards
- Maintain and develop strong relationships with customers through expert customer service delivery
- Ensure comprehensive product knowledge of Diptyque fragrances, skincare, and decorative objects
- Support implementation and maintenance of visual merchandising, seasonal campaigns, and gift wrapping
- Maintain the counter and back-of-house areas to a high standard
- Record and monitor all sales, customer contacts, and requirements
- Attend key training sessions and stay current with product launches and promotions
- Support Counter Manager with additional duties as required
- Collaborate with team on in-store and off-site events
- Adhere to host store cash handling guidelines and company dress code and grooming standards
Qualifications
- Passion for fragrance, beauty, or luxury retail with proven experience in one of these sectors
- Proven sales record with demonstrated ability to meet and exceed targets
- Expertly honed customer service skills with confidence in public-facing interactions
- Strong verbal and written communication abilities
- Self-motivated, focused, and capable of using own initiative
- Assertive, dynamic personality with a positive, can-do attitude
- Impeccable personal grooming and appearance aligned with luxury brand standards
- Availability for full-time employment with flexible working hours including Saturdays and occasional Sundays
Skills
Experience
Previous experience in fragrance, beauty, or luxury retail sectors with a proven sales record is essential.
Education
No formal educational qualifications specified.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Brand Ambassador», «Client Advisor», «Fragrance Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.