- Location
- San Francisco California USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks an experienced Sales & Education Manager to drive sales performance and elevate brand presence across the Pacific Northwest region, including Northern California, Utah, Colorado, Washington, Oregon, and Canada. The role combines strategic business development, high-performing team leadership, brand experience delivery, and visual merchandising oversight, requiring extensive regional travel and partnership with retailer leadership to execute business initiatives aligned with luxury brand standards.
Role & Responsibilities
- Drive weekly, monthly, and annual sales performance across the assigned region
- Analyze business trends and identify growth and profitability opportunities
- Develop and execute strategic action plans to support sales goals and retail partner expectations
- Lead seasonal business reviews and sales strategy meetings with retailer partners
- Partner with retailers to negotiate and execute in-store animations, events, and brand visibility opportunities
- Monitor competitive activity and market trends, providing qualitative feedback and business insights
- Identify regional marketing and clienteling opportunities to strengthen customer engagement and loyalty
- Support new door openings including staffing, training, merchandising, and launch execution
- Recruit, onboard, coach, and develop high-performing retail teams across the region
- Foster a culture of accountability, collaboration, and elevated service standards
- Provide consistent in-store coaching and actionable feedback to support team development
- Partner with retailer leadership on performance management, succession planning, and talent development
- Champion Diptyque's selling ceremony, product knowledge, and client experience standards
- Ensure all team members complete onboarding and education curriculum requirements
- Execute trainings, product presentations, retailer rallies, and in-store education events
- Ensure visual merchandising standards are consistently executed in alignment with brand guidelines
- Partner with Visual Merchandising teams to elevate brand presence and identify space optimization opportunities
- Build and maintain strong relationships with retailer leadership and cross-functional business partners
- Serve as a brand ambassador, representing Diptyque with professionalism and a luxury mindset
Qualifications
- Bachelor's degree (preferred)
- Minimum 5 years of luxury retail sales experience
- Proven success driving sales performance and leading high-performing teams
- Strong business acumen and analytical capabilities
- Excellent communication, presentation, and relationship-building skills
- Strategic thinker with a proactive and solution-oriented mindset
- Valid driver's license and access to a vehicle
Skills
Experience
Minimum 5 years of luxury retail sales experience, with a demonstrated track record of driving sales performance, building and developing high-performing teams, and executing strategic business initiatives in a retail or wholesale environment.
Education
Bachelor's degree preferred.
Workplace
The successful candidate will be located in San Francisco, California, USA.
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Benefits
Bonus potential and competitive benefits package included; specific benefits not detailed in posting.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Sales Manager», «Sales Development Manager», «Territory Manager», «Regional Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.