- Location
- 650 West 41st Ave, CRU 3322 (View map)Vancouver, BC V5Z 2M9Canada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the prestigious Parisian fragrance and beauty house founded in 1961, seeks a Brand Ambassador to cultivate and nurture client relationships through exceptional product knowledge and luxury service delivery. The successful candidate will drive sales across omnichannel platforms, enhance the in-store client experience, and build a loyal clientele through personalized engagement and strategic relationship management.
Role & Responsibilities
- Greet and welcome clients throughout the store, creating genuine and meaningful connections
- Provide expert product knowledge and styling recommendations tailored to individual client preferences
- Educate clients on merchandise, events, promotions, policies, and services
- Cultivate and expand the client base through relationship-building and retention initiatives
- Execute omnichanel selling strategies, leveraging digital tools and mobile technology to expand business
- Manage client returns graciously and offer alternative solutions based on client needs
- Promote the AYS loyalty program and achieve personal and boutique KPI goals
- Maintain operational excellence through floor management, stock replenishment, visual merchandising support, and opening/closing procedures
- Collaborate with team members to foster a positive work environment and deliver exceptional collective client experiences
Qualifications
- Minimum 3 years of sales experience in luxury retail, with beauty industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and generate measurable sales results
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Excellent organizational abilities
- Industry awareness and sound business acumen
- Passion for the beauty and fragrance sector
Skills
Experience
Minimum 3 years of professional sales experience in the luxury retail sector, with demonstrated success in building client relationships and achieving sales targets. Beauty industry experience is strongly preferred.
Education
High school diploma or equivalent; further retail, hospitality, or beauty-related education is advantageous but not required.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 23 to CAD 25 per hour.
Benefits
Bonus potential and competitive benefits package included in total compensation.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Advisor», «Beauty Consultant», «Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.