- Location
- 31 Prince St (View map)New York, NY 10012USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the iconic Paris-based creator of evocative perfumes, scented skincare, and decorative objects, seeks a Brand Ambassador to acquire, cultivate, and maintain client relationships through deep product knowledge, personal engagement, and luxury service. This seasonal part-time role emphasizes omnichannel selling, client acquisition and retention, and operational excellence within a sophisticated retail environment.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store, connecting with them in a genuine and meaningful way
- Provide expert product knowledge and styling recommendations tailored to individual client preferences
- Execute omnichannel selling strategies to identify and recommend merchandise across all channels
- Cultivate and build client base through personalized relationship development and targeted out-of-home-base selling
- Educate clients on merchandise, events, promotions, policies, and services
- Utilize mobile devices and selling technology to communicate with clients and expand business
- Demonstrate expert knowledge of Diptyque's fragrance, skincare, and home décor collections
- Process transactions graciously and handle returns while offering solutions aligned with client needs
- Maintain selling floor presentation, assist with visual merchandising, and support operational tasks
- Achieve personal sales and boutique key performance indicators (KPI) goals
- Contribute to a positive work environment through teamwork and collaboration
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Industry awareness and demonstrated business acumen
- Passion for the beauty and fragrance industry
- Flexibility to work retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in the luxury retail sector, with demonstrated success in client acquisition, relationship development, and sales achievement. Beauty or fragrance industry background is advantageous.
Education
High school diploma or equivalent; further education in business, retail management, or related field is beneficial but not required.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Relations Associate», «Luxury Retail Associate», «Style Consultant», «Client Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.