Diptyque Sales Advisor
- Location
- Brussels Brussels-Capital Region Belgium
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Brussels seeks a Sales Advisor to deliver luxury fragrance expertise, client engagement, and brand ambassadorship in its iconic boutique.
Role & Responsibilities
- Deliver exemplary customer service and client loyalty initiatives, embodying Diptyque's commitment to excellence in experience and engagement
- Present the brand's universe and product portfolio through Diptyque's distinctive sales ceremony and storytelling narrative
- Develop and communicate comprehensive product knowledge—including design, materials, and care—to ensure relevant and informed recommendations to each client
- Contribute to boutique commercial performance by driving sales revenue and achieving performance targets across all business levers
- Participate in daily, weekly, and monthly reporting and KPI tracking
- Maintain and optimize the client database, implementing client retention strategies via the CRM platform
- Serve as a point of liaison between store operations, retail management, and headquarters teams
- Uphold the Maison's brand image through exemplary visual merchandising standards and consistent store presentation
- Execute all operational functions essential to boutique operations: stock management, replenishment, reserve optimization, inventory preparation, and delivery reception
- Ensure accurate stock control in compliance with procedures and prepare inventory execution
Qualifications
- Confirmed experience as a sales advisor in Fragrance, Beauty, or Luxury sectors
- Fluent French and English (written and oral), with strong communication skills
- Dutch language proficiency strongly preferred
- Curiosity and sensitivity to art and creative collaborations
- Strong organizational and adaptability skills suited to a dynamic, evolving environment
- Proficiency in Microsoft Office Suite
- Ease with digital retail tools and systems
- Excellent interpersonal and relationship-building abilities
- Demonstrated empathy and active listening skills
- Impeccable personal presentation
Skills
Experience
Confirmed experience as a sales advisor in the Fragrance, Beauty, or Luxury sectors.
Education
Not specified.
Workplace
This position is based in Brussels, Brussels-Capital Region, Belgium.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Fragrance Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.