Diptyque Sales Advisor
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a seasonal Brand Ambassador in Austin, Texas. Luxury retail sales role with focus on client relationships and fragrance expertise.
Role & Responsibilities
- Greet and welcome clients throughout all store areas, creating genuine and meaningful connections
- Provide expert styling advice and product recommendations based on deep knowledge of Diptyque's offerings and client preferences
- Execute omnichannel and out-of-home-base selling strategies to drive sales performance and KPI achievement
- Educate clients and self on merchandise, events, promotions, policies, and services
- Manage returns and exchanges with grace, offering solutions aligned with client needs
- Cultivate and grow a personal client base through strategic relationship-building and personalized outreach
- Utilize digital tools, mobile devices, and selling technology to connect with clients and expand business
- Assist with operational tasks including floor maintenance, stock replenishment, visual merchandising, and opening/closing procedures
- Maintain compliance with company policies, health and safety standards, and daily operational checklists
- Partner with team members to provide exceptional client experiences and foster a collaborative work environment
Qualifications
- Minimum three years of sales experience in luxury retail
- Proven ability to drive positive client experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Excellent organizational skills
- Industry awareness and strong business acumen
- Passion for the beauty and fragrance industry
- Flexibility to work retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum three years of sales experience in the luxury retail industry, with beauty retail experience preferred. Candidates should demonstrate a proven track record of driving client loyalty and delivering measurable sales results within a high-touch retail environment.
Education
High school diploma or equivalent required; further education in business, marketing, or related fields is a plus.
Workplace
This position is based in Austin, Texas, USA.
Benefits
Competitive benefits and bonus potential included in total compensation package.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Advisor», «Fragrance Specialist», «Beauty Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.