- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the distinguished Parisian perfume and home goods maison founded in 1961, seeks a Brand Ambassador to embody and communicate the brand's sophisticated aesthetic and heritage. In this role, the successful candidate will engage customers with personalized consultations, educate them on Diptyque's artisanal fragrances and decorative objects, and drive sales through consultative service and expert product knowledge. The position encompasses visual merchandising, inventory management, POS operations, and the cultivation of meaningful customer relationships to foster brand loyalty.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, reflecting the brand's luxury image and core values at all times
- Provide personalized customer consultations and immersive brand experiences that showcase the unique narrative of Diptyque's product collections
- Educate customers on product ingredients, provenance, history, and distinctive selling propositions across fragrances, skincare, and home décor
- Achieve individual and team sales targets through proactive customer engagement and strategic upselling and cross-selling
- Maintain visual merchandising standards at the highest level, ensuring products are displayed according to brand guidelines and aesthetic specifications
- Support inventory management operations, including receiving, stocking, and organization of merchandise
- Process sales transactions accurately and efficiently using point-of-sale systems
- Collect and communicate customer feedback and market insights to management to inform strategic initiatives
- Participate actively in brand events, promotional campaigns, and training sessions as directed
- Cultivate lasting customer relationships to strengthen brand affinity and repeat business
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication abilities with a natural aptitude for building rapport with diverse clientele
- Genuine passion for luxury products and demonstrated understanding of the Diptyque brand aesthetic
- Results-oriented sales mindset and strong commercial acumen
- Ability to maintain excellent presentation and grooming standards reflecting the luxury brand
- Proficiency in English; multilingual capabilities are advantageous
- High school diploma or equivalent; college degree preferred
- Physical capability to stand for extended periods and lift up to 20 pounds
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods sectors.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Explore jobs in the USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Brand Advocate», «Luxury Retail Specialist», «Client Experience Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.