Diptyque Sales Advisor
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque seeks a seasonal Sales Advisor for its Aix boutique through early January 2027, offering an exceptional olfactory experience to clientele.
Role & Responsibilities
- Deliver exceptional customer service and experience through a signature Diptyque sales ritual and brand storytelling
- Develop comprehensive product knowledge encompassing conception, materials, and care to recommend offerings pertinently to each client
- Contribute to boutique performance and revenue targets through application of diverse sales levers and daily, weekly, and monthly reporting
- Maintain and leverage the customer database through CRM tools to identify and execute loyalty-building initiatives
- Serve as a communications liaison between boutique management and head office teams
- Ensure brand image integrity by maintaining immaculate visual merchandising and store presentation standards
- Manage inventory operations including stock reception, replenishment, reserve organisation, and inventory preparation in compliance with established procedures
Qualifications
- Prior experience as a sales advisor in a demanding, client-centric luxury environment
- Fluent spoken and written French and English with polished verbal articulation
- Demonstrated curiosity and sensitivity to art and cultural collaborations
- Mastery of Microsoft Office Suite (Outlook for client engagement, Excel for reporting) and proficiency with boutique digital tools
- Excellent interpersonal skills enabling strong rapport with clients, colleagues, and management
- High level of empathy coupled with active listening and commitment to service excellence
- Impeccable personal presentation
- Strong organisational and adaptability skills suited to a dynamic retail environment
Skills
Experience
First professional experience as a sales advisor in an exacting, client-focused luxury retail setting
Workplace
The successful candidate will be located in Aix-en-Provence, Provence-Alpes-Côte d'Azur, France.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Advisor», «Client Advisor», «Fragrance Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.