Diptyque Sales Administration Specialist

Paris Île-de-France France

Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 28, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Diptyque is hiring a Sales Administration Specialist in Paris to manage Travel Retail Grand Export orders from entry through delivery, alongside stock, product registrations, invoicing, disputes and payment follow-up. The role requires at least 3 years of sales administration experience in an international commercial department, ideally in luxury, and excellent written and spoken English.

Role & Responsibilities

  • Manage Travel Retail Grand Export orders from entry through delivery.
  • Enter orders.
  • Check prices and available stock.
  • Manage batch freshness.
  • Send order confirmations to clients.
  • Manage order preparation requests.
  • Coordinate preparation and collection with the warehouse.
  • Track customer shipments.
  • Manage invoicing.
  • Provide regular reporting to the sales team and clients.
  • Manage disputes.
  • Monitor stock and products under allocation.
  • Track health registrations for perfumes and cosmetics in the region.
  • Coordinate requirements with the marketing team and suppliers.
  • Anticipate registration requirements for new products.
  • Manage collections and payment follow-up.
  • Send payment due-date reminders and follow-up notices.
  • Track payment allocations with the accounting team.

Qualifications

  • Commercial and/or administrative education.
  • At least 3 years of sales administration experience in an international commercial department, ideally in the luxury sector.
  • Team spirit and strong interpersonal skills.
  • Organized, responsive, autonomous, and adaptable.
  • Knowledge of Incoterms and LIFO and FIFO stock management.
  • Experience with an ERP system and proficiency in the Office suite.
  • Excellent command of written and spoken English.

Skills

Incoterms LIFO stock management FIFO stock management ERP systems Office suite

Experience

At least 3 years in sales administration within an international commercial department, ideally in the luxury sector.

Education

Commercial and/or administrative education.

Workplace

The role is situated in Paris, Île-de-France, France.

The setting Île-de-France

Explore jobs in Île-de-France or in France.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Diptyque

Diptyque Sales Administration Specialist

Paris, France

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