- Location
- 701 West Georgia Street, G044 (View map)Vancouver, BC V7Y 1G5Canada
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the prestigious Paris-born creator of evocative perfumes, scented skincare, and decorative objects, seeks a Brand Ambassador to acquire, cultivate, and maintain client relationships through deep product knowledge and luxury service. The successful candidate will enhance the client experience across all store areas, drive sales through expert styling and product recommendations, cultivate a loyal clientele, and champion operational excellence while contributing to team success at the Pacific Centre location.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store, connecting with them in a genuine and meaningful way to create personal and seamless experiences
- Provide expert product advice and styling recommendations based on deep knowledge of Diptyque's fragrance, skincare, and home collections
- Educate self and clients on merchandise, events, promotions, policies, and services to drive informed purchasing decisions
- Cultivate and grow client relationships through personalized connection and follow-up, utilizing digital tools and mobile devices to expand business
- Demonstrate omni-channel selling approach to identify and recommend merchandise across all platforms while effectively utilizing store technology
- Achieve personal sales and boutique KPI goals while promoting the AYS loyalty program benefits
- Assist with operational tasks including maintaining the selling floor, stock management, visual merchandising, and daily opening/closing procedures
- Partner with team members to provide exceptional client experiences, actively creating a positive work environment through collaboration and teamwork
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance experience strongly preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty, fragrance, and luxury goods industries
- Demonstrated self-motivation, business acumen, and strategic thinking in personal business development
Skills
Experience
Minimum 3 years of sales experience in the luxury retail industry, with beauty or fragrance sector expertise preferred. Candidates should demonstrate a proven track record of building client loyalty, delivering strong sales results, and managing customer relationships in an upscale retail environment.
Education
High school diploma or equivalent; further education or retail certifications are beneficial but not required.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 23 to CAD 24 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Fragrance & Beauty Consultant», «Client Relations Specialist», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.