- Location
- 3333 Bristol St., Ste 1858 (View map)Costa Mesa, CA 92626USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Brand Ambassador to represent its luxury fragrance, skincare, and home goods collections at its Costa Mesa retail location. The successful candidate will engage customers through personalized consultations, educate on product narratives and ingredients, achieve sales targets through consultative selling, and maintain visual merchandising standards while building brand loyalty through exceptional service.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, embodying the brand's aesthetic and values at all times
- Provide personalized product consultations and immersive brand experiences to customers
- Educate clientele on Diptyque's product range, ingredients, provenance, history, and distinctive selling propositions
- Achieve individual and team sales objectives through proactive customer engagement, upselling, and cross-selling techniques
- Maintain pristine visual merchandising standards in compliance with brand guidelines
- Execute inventory management tasks including receiving, stocking, and product organization
- Process sales transactions accurately and efficiently using point-of-sale systems
- Gather customer feedback and market insights, communicating findings to management
- Participate in brand events, promotional activations, and training sessions as scheduled
- Cultivate and maintain strong customer relationships to foster long-term brand advocacy
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably within beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with demonstrated ability to connect authentically with diverse clientele
- Genuine passion for luxury products and clear understanding of the Diptyque brand philosophy
- Strong sales aptitude with a results-oriented approach
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- Fluency in English; additional language proficiency is advantageous
- High school diploma or equivalent; bachelor's degree preferred
- Physical capability to stand for extended periods and lift up to 20 pounds
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
Education
High school diploma or equivalent; bachelor's degree preferred.
Workplace
The role is situated in Costa Mesa, California, USA — conveniently close to Los Angeles.
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Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Engagement Specialist», «Fragrance Consultant», «Brand Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.