- Location
- 2122 Fillmore Street (View map)San Francisco, CA 94115USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $21–22/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Paris seeks a Brand Ambassador for its San Francisco boutique to acquire, cultivate, and maintain client relationships through deep product knowledge, personal engagement, and luxury service excellence. The role spans client experience enhancement, omnichannel sales execution, client base development, operational excellence, and team collaboration across a retail environment specializing in evocative perfumes, scented skincare, and decorative objects.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store and connect with them in a genuine, meaningful manner
- Provide clients with expert advice and product knowledge tailored to their individual needs and preferences
- Execute expert styling and demonstrate comprehensive brand knowledge to drive sales across all channels
- Cultivate client relationships through personalized connection and strategic relationship-building initiatives
- Acquire and develop a client base by forming relationships with new clients and increasing spend of existing clientele
- Strategize individual business growth through out-of-home-base selling, digital client engagement, and self-motivation
- Educate self and clients on merchandise, events, promotions, company policies, and available services
- Recommend merchandise based on expert product knowledge and client preferences, graciously handling returns and service recovery
- Utilize selling tools, store technology, and mobile devices to sell effectively across omnichannel platforms
- Achieve personal sales and boutique KPI goals while promoting the loyalty program
- Assist with operational tasks including floor maintenance, stock management, visual merchandising, and health and safety compliance
- Complete daily opening and closing checklists and implement company policies and procedures
- Partner with team members to provide exceptional client experiences and maintain a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Industry awareness and strong business acumen in luxury retail
- Passion for the beauty and fragrance industry
- Flexibility to work retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of sales experience in the luxury retail sector, with beauty or fragrance industry exposure strongly preferred. The candidate should demonstrate a track record of driving positive customer experiences, building client loyalty, and achieving measurable sales results within a luxury retail environment.
Education
High school diploma or equivalent; no formal degree requirement specified.
Workplace
This position is based in San Francisco, California, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 21 to USD 22 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Relations Associate», «Boutique Consultant», «Fragrance & Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.