Diptyque Luxury Retail Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque seeks a Brand Ambassador in New York to deliver luxury fragrance and skincare advisory, client relationship management, and omnichannel sales. $23–$24/hr.
Role & Responsibilities
- Enhance client experience by greeting, welcoming, and connecting with clients in genuine, meaningful ways throughout the store
- Provide expert product advice and styling recommendations grounded in comprehensive brand and merchandise knowledge
- Execute omnichannel selling strategies and leverage digital tools and store technology to identify and recommend products across all channels
- Cultivate and grow a personalized client base through relationship-building, client acquisition, and strategic out-of-home-base selling
- Achieve personal sales and boutique KPI goals, including promotion of the AYS program and positive customer experience metrics
- Champion operational excellence by maintaining the selling floor and back-of-house, managing inventory, executing visual merchandising, and completing opening and closing checklists
- Contribute to team success through active collaboration, partnership, and the cultivation of a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry
- Flexibility to work a retail schedule including evenings, weekends, and holidays
- Mandarin or Cantonese language proficiency preferred
Skills
Experience
Minimum 3 years of professional sales experience in luxury retail environments, with demonstrated success in client acquisition, relationship cultivation, and sales achievement. Beauty and fragrance industry experience is particularly valued.
Education
No formal educational requirements specified; high school diploma or equivalent is standard for this retail position.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Benefits
Bonus potential and competitive benefits package included in total compensation; specific benefits details not detailed in posting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Advisor», «Fragrance Consultant», «Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.