- Location
- 31 Prince St (View map)New York, NY 10012USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Brand Ambassador to acquire, cultivate, and maintain client relationships through deep product knowledge, personal engagement, and luxury service delivery. The role encompasses omnichannel selling, personalized client advisory on fragrances and scented skincare, operational excellence, and proactive business development within the boutique environment.
Role & Responsibilities
- Enhance client experience by greeting, welcoming, and connecting with clients in genuine, meaningful ways throughout the store
- Provide expert product advice and styling recommendations grounded in comprehensive brand and merchandise knowledge
- Execute omnichannel selling strategies and leverage digital tools and store technology to identify and recommend products across all channels
- Cultivate and grow a personalized client base through relationship-building, client acquisition, and strategic out-of-home-base selling
- Achieve personal sales and boutique KPI goals, including promotion of the AYS program and positive customer experience metrics
- Champion operational excellence by maintaining the selling floor and back-of-house, managing inventory, executing visual merchandising, and completing opening and closing checklists
- Contribute to team success through active collaboration, partnership, and the cultivation of a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry
- Flexibility to work a retail schedule including evenings, weekends, and holidays
- Mandarin or Cantonese language proficiency preferred
Skills
Experience
Minimum 3 years of professional sales experience in luxury retail environments, with demonstrated success in client acquisition, relationship cultivation, and sales achievement. Beauty and fragrance industry experience is particularly valued.
Education
No formal educational requirements specified; high school diploma or equivalent is standard for this retail position.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Benefits
Bonus potential and competitive benefits package included in total compensation; specific benefits details not detailed in posting.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Client Advisor», «Fragrance Consultant», «Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.