- Location
- 701 West Georgia Street, G044 (View map)Vancouver, BC V7Y 1G5Canada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Distribution LLC seeks a Brand Ambassador to represent the heritage luxury fragrance and home goods brand in Vancouver. The successful candidate will engage customers with personalized consultations, educate them on Diptyque's sophisticated product range, and drive sales through exceptional service while maintaining pristine visual merchandising standards and building lasting brand loyalty.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, consistently reflecting the brand's aesthetic and core values
- Actively engage with customers through personalized consultations, delivering an immersive and memorable brand experience
- Educate customers on product range, heritage, ingredients, and unique selling propositions of Diptyque creations
- Drive sales performance by meeting individual and team targets through proactive customer interaction and strategic upselling
- Maintain visual merchandising standards, ensuring elegant product displays that align with brand guidelines
- Assist with inventory management, including receiving, stocking, and organizing merchandise
- Process sales transactions accurately using point-of-sale systems
- Gather and communicate customer feedback and market insights to management
- Participate in brand events, promotions, and training sessions as required
- Cultivate and maintain strong customer relationships to foster brand loyalty and repeat patronage
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with natural ability to connect with diverse clientele
- Genuine passion for luxury products and strong understanding of the Diptyque brand aesthetic
- Strong sales acumen and results-oriented mindset
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- High school diploma or equivalent; college degree preferred
- Ability to stand for extended periods and lift up to 20 pounds
- Proficiency in English; additional language skills are advantageous
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably within the beauty, fragrance, or home goods sectors. Demonstrated ability to engage with high-net-worth clientele and drive sales in an upscale retail setting.
Education
High school diploma or equivalent required; a college degree is preferred.
Workplace
The role is situated in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Client Advisor», «Brand Consultant», «Product Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.