Diptyque Fragrance Specialist
- Location
- Los Angeles California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Brand Ambassador at Diptyque in Los Angeles. Deliver luxury fragrance and home goods expertise whilst driving sales and creating exceptional customer experiences.
Role & Responsibilities
- Act as primary point of contact for customers, delivering exceptional service and comprehensive product knowledge across fragrance, candles, body care, and home décor lines
- Educate customers on Diptyque's heritage, artisanal craftsmanship, and product positioning within the luxury beauty and home goods market
- Conduct personalized consultations to guide customers in discovering products aligned with their preferences and olfactory or aesthetic sensibilities
- Achieve and exceed individual and team sales targets through consultative selling and customer engagement
- Maintain an immaculate and aesthetically refined store environment, including curated product displays and strategic merchandising
- Process sales transactions accurately and efficiently utilizing POS systems
- Manage inventory operations including receiving, stocking, organizing, and auditing product availability
- Participate in special events, product launches, exclusive previews, and promotional initiatives
- Build and nurture enduring customer relationships through proactive follow-up and personalized communications
- Provide actionable market intelligence to management regarding evolving customer preferences and competitive trends
Qualifications
- Previous experience in luxury retail, beauty, fragrance, or customer-facing sales roles (highly preferred)
- Demonstrated passion for luxury brands, fine fragrance, and home décor design
- Excellent communication, interpersonal, and presentation skills with sophisticated demeanor
- Proven track record engaging customers, cultivating rapport, and consistently driving sales performance
- Impeccable personal presentation and refined aesthetic sensibility aligned with luxury brand standards
- Proficiency with POS systems and foundational computer literacy
- High school diploma or equivalent; bachelor's degree is advantageous
- Legal authorization to work in the United States
Skills
Experience
Previous experience in luxury retail, beauty, fragrance, or customer-facing sales is highly preferred to excel in this role.
Education
High school diploma or equivalent required; a bachelor's degree is advantageous.
Workplace
This position is based in Los Angeles, California, USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Luxury Retail Associate», «Client Experience Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.