Diptyque Fragrance Specialist
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a seasonal Brand Ambassador in Austin, Texas for luxury fragrance and home goods retail—exceptional customer service and sales expertise required.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, consistently embodying the brand's elegant image and core values
- Engage customers with personalized consultations, delivering an immersive and memorable brand experience
- Educate customers on Diptyque's product range, ingredient sourcing, heritage, and unique selling propositions
- Achieve individual and team sales targets through proactive customer interaction and strategic upselling and cross-selling
- Maintain visual merchandising standards at the highest level, ensuring product displays reflect brand guidelines and aesthetic excellence
- Manage inventory processes including receiving, stocking, and organizing products
- Process sales transactions accurately and efficiently using point-of-sale systems
- Gather customer feedback and market insights, communicating findings to management
- Participate actively in promotional events, seasonal campaigns, and brand training sessions
- Build and nurture strong customer relationships to cultivate brand loyalty and repeat patronage
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably within beauty, fragrance, or home goods
- Exceptional interpersonal and communication abilities with a natural aptitude for engaging diverse clientele
- Genuine passion for luxury products and demonstrated understanding of Diptyque's brand aesthetic and philosophy
- Strong sales acumen with a results-oriented mindset
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- Proficiency in English; additional language skills are advantageous
- High school diploma or equivalent; bachelor's degree preferred
- Physical capability to stand for extended periods and lift up to 20 pounds
Skills
Experience
Proven background in luxury retail, sales, or premium customer service environments, with particular experience in beauty, fragrance, or home goods categories preferred.
Education
High school diploma or equivalent required; bachelor's degree preferred.
Workplace
The role is situated in Austin, Texas, USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Luxury Retail Associate», «Brand Advocate», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.