Diptyque Fragrance Consultant

Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 30, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Brand Ambassador at Diptyque, New York. Part-time luxury fragrance and home goods retail position.

Role & Responsibilities

  • Represent Diptyque with professionalism and sophistication, consistently reflecting the brand's elegant image and core values
  • Actively engage with customers to provide personalized consultations and immersive brand experiences
  • Educate customers comprehensively on Diptyque's product portfolio, ingredients, heritage, and distinctive positioning
  • Achieve individual and team sales targets through proactive customer interaction and strategic upselling and cross-selling
  • Maintain pristine visual merchandising standards in accordance with brand guidelines
  • Assist with inventory management, including receiving, stocking, and product organization
  • Process sales transactions accurately and efficiently using POS systems
  • Gather and communicate customer feedback and market insights to management
  • Participate in special events, promotions, and training sessions as required
  • Build and maintain strong customer relationships to foster brand loyalty and repeat engagement

Qualifications

  • Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
  • Exceptional interpersonal and communication skills with the ability to connect authentically with diverse clientele
  • Genuine passion for luxury products and deep appreciation for the Diptyque brand aesthetic
  • Strong sales acumen and demonstrably results-oriented mindset
  • Excellent presentation and grooming standards reflecting the luxury nature of the brand
  • Proficiency in English; additional languages are advantageous
  • High school diploma or equivalent; college degree preferred
  • Physical capability to stand for extended periods and lift up to 20 pounds

Skills

Customer service excellence Sales and upselling techniques POS systems Visual merchandising Product knowledge and storytelling Inventory management Brand representation

Experience

Proven experience in a luxury retail, sales, or customer service environment, preferably within the beauty, fragrance, or home goods sectors. Direct experience with upscale clientele and demonstrable success in achieving sales targets are valued.

Education

High school diploma or equivalent required; college degree preferred.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Luxury Retail Specialist», «Brand Advocate», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Diptyque

Diptyque Fragrance Consultant

New York, USA

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