Diptyque Fragrance Brand Consultant
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Brand Ambassador - Seasonal position in New York. Represent luxury fragrance and home goods, drive sales, and create exceptional customer experiences.
Role & Responsibilities
- Represent Diptyque's brand image with professionalism and sophistication, embodying its refined aesthetic and values
- Deliver personalized customer consultations and immersive brand experiences with diverse clientele
- Educate customers on product range, ingredients, heritage, and unique selling propositions
- Achieve individual and team sales targets through proactive engagement and upselling/cross-selling techniques
- Maintain visual merchandising standards and ensure products are displayed according to brand guidelines
- Assist with inventory management, including receiving, stocking, and organizing merchandise
- Process sales transactions accurately using POS systems
- Gather customer feedback and market insights, communicating findings to management
- Participate in special events, promotions, and training sessions
- Build and maintain strong customer relationships to foster brand loyalty
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with natural ability to connect with diverse clientele
- Genuine passion for luxury products and understanding of the Diptyque brand aesthetic
- Strong sales acumen and results-oriented mindset
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- Ability to stand for extended periods and lift up to 20 pounds
- High school diploma or equivalent; college degree preferred
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably in the beauty, fragrance, or home goods sectors.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Luxury Retail Ambassador», «Customer Experience Specialist», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.