- Location
- 31 Prince St (View map)New York, NY 10012USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Brand Ambassador to represent its luxury fragrance and home goods collections. In this part-time seasonal role, you will engage customers with personalized consultations, share the brand's heritage and product narratives, and drive sales through exceptional service and product expertise. The position encompasses visual merchandising, customer relationship building, and inventory management while maintaining the sophisticated standards of this prestigious French perfume house.
Role & Responsibilities
- Represent Diptyque with professionalism and enthusiasm, embodying the brand's sophisticated image and values
- Provide personalized consultations and immersive brand experiences to customers
- Educate customers on the product range, ingredients, history, and unique selling propositions of Diptyque
- Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques
- Maintain pristine visual merchandising standards, ensuring products are displayed according to brand guidelines
- Assist with inventory management, including receiving, stocking, and organizing products
- Process sales transactions accurately and efficiently using POS systems
- Gather customer feedback and market insights, communicating them to management
- Participate in special events, promotions, and training sessions
- Build and maintain strong customer relationships to foster brand loyalty
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with ability to connect with diverse clientele
- Genuine passion for luxury products and understanding of the Diptyque brand aesthetic
- Strong sales acumen and results-oriented mindset
- Excellent presentation and grooming standards reflecting luxury brand standards
- Ability to stand for extended periods and lift up to 20 pounds
- High school diploma or equivalent; college degree preferred
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
Education
High school diploma or equivalent required; college degree preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in the USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Brand Specialist», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.