- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $190,000–220,000/year
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Director of Operations to lead supply chain, demand planning, and logistics operations across the Americas (USA, Canada, and LATAM). Based in NYC and reporting to the CFO/COO, this executive will oversee all logistics KPIs, financial budgets, and team development across six professionals, driving brand growth through demand-driven planning, strategic 3PL partnerships, and process optimization while maintaining sustainability commitments.
Role & Responsibilities
- Lead strategic deployment of demand-driven, agile customer-centric supply chain planning including demand planning, supply planning, and retail distribution across all channels (e-commerce, retail, travel retail, and distributors)
- Supervise the Sales and Operations Planning process with demand planners, animating cross-functional collaboration with sales, marketing, and finance to continuously improve forecast accuracy
- Oversee purchase and replenishment plans with Global Operations teams to deliver optimal stock coverage while maintaining high fulfillment rates and minimizing carbon footprint
- Monitor Americas inventory across warehouses and stores, optimizing stock levels and distribution efficiency
- Design logistics blueprint supporting brand growth by identifying and assessing optimal 3PL and transport partners
- Lead and manage relationships with 3PL providers to drive continuous service improvement, efficiency gains, and cost optimization for inbound and outbound flows
- Manage and monitor annual logistics budget, reforecasting, and closing processes in collaboration with finance teams
- Develop annual budgets and lead carbon reduction and cost-effectiveness initiatives across logistics operations
- Improve IT solutions and Business Intelligence reporting to support decision-making and process efficiencies
- Manage, develop, empower, and retain a team of three direct reports and six total team members
- Establish seamless relationships with HQ teams and international stakeholders to support cohesive operations
Qualifications
- Minimum 10+ years of progressive operations and supply chain leadership experience at companies of scale with best-in-class operations
- Proven track record of leading end-to-end supply chain organizations from demand planning through logistics with measurable improvements in procurement metrics and cost efficiency
- Demonstrated experience scaling up supply chain operations on a regional or local level
- Proven ability to attract, develop, motivate, retain, and lead high-performing teams of professionals
- Experience implementing operational excellence and process improvement initiatives with quantifiable results
- Familiarity with sustainability and carbon reduction in supply chain operations
- Experience working in international environments with multiple markets and complex distribution networks
Skills
Experience
10+ years of progressive operations and supply chain leadership experience at scale, including end-to-end responsibility for demand planning through logistics execution. Track record of implementing operational excellence, process improvements, and technology enhancements that drive measurable cost savings and efficiency gains. Demonstrated success leading and developing high-performing teams across multiple disciplines. Experience in international, multi-market environments with complex distribution networks and sustainability commitments.
Education
Bachelor's degree in supply chain management, operations, business administration, or related discipline; MBA or advanced supply chain certification (APICS, CSCP) preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 190,000 to USD 220,000 per annum.
Benefits
20% bonus program
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Supply Chain Operations», «Director of Supply Chain and Logistics», «Regional Operations Director», «Senior Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.