- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Digital Assistant to support the EMEA Digital team in executing regional e-commerce strategy across the EMEA zone. Reporting to the Digital department, the successful candidate will manage e-commerce site optimization, e-merchandising coordination, customer acquisition and retention initiatives, and performance analytics across multiple market territories. This six-month internship position offers exposure to luxury e-commerce operations in a dynamic, innovation-driven environment.
Role & Responsibilities
- Update, enrich, and optimize e-commerce site content across EMEA markets, accounting for local market specificity
- Support Regional E-Commerce Managers in adapting and optimizing local marketing plans in coordination with global Digital Marketing and E-Merchandising teams
- Contribute to continuous improvement of user experience by analyzing performance data and customer insights with global Web Performance and Data teams
- Drive and optimize product merchandising strategy aligned with marketing calendars and market-specific strategic priorities
- Coordinate launches of new product references and collections while ensuring appropriate local market adaptation
- Analyze and enhance internal search engine and navigation tool performance to optimize customer journey
- Monitor inventory levels with relevant teams and ensure product availability across the EMEA region
- Optimize traffic acquisition campaigns in partnership with EMEA Media team, integrating market-specific considerations
- Support deployment of customer loyalty initiatives with the EMEA CRM team, including newsletters, CRM campaigns, and tactical operations
- Localize promotional newsletters for different EMEA markets and create localized campaigns for market-specific peak periods
- Ensure consistency between newsletters and e-commerce site content
- Prepare weekly and monthly local performance reports
- Analyze business KPIs and product mix to define action plans aligned with local priorities
- Evaluate impact of 360-degree initiatives and propose continuous optimization recommendations
- Develop and present strategic recommendations to digital teams and E-Commerce Managers
Qualifications
- Bachelor's degree (Bac +4/5) from business school or equivalent university program
- First professional experience in e-commerce sector (preferred)
- Strong analytical mindset with ability to interpret and leverage numerical data for decision-making
- Excellent organizational skills with proactive approach and attention to detail
- Adaptability and agility in dynamic, evolving environments
- Genuine curiosity and interest in digital innovation with commitment to rapid skill development
- Excellent communication competencies
- Proficiency in Microsoft Office Suite
- Fluent in English (written and spoken)
Skills
Experience
First professional experience in e-commerce sector, preferably within luxury brands or digital commerce environments.
Education
Bachelor's degree (Bac +4/5) from a business school or equivalent university program.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Coordinator, EMEA», «Digital Operations Associate», «E-Merchandising Assistant», «Regional Digital Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.