Diptyque CRM Loyalty Project Assistant Intern
- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 30, 2026
Diptyque internship in Paris: CRM Loyalty Project Assistant to support customer engagement and loyalty program development for the luxury perfume brand.
Role & Responsibilities
- Actively participate in the development, implementation, and promotion of loyalty initiatives across all markets
- Contribute to the strategic execution of loyalty programs across relevant channels (email, print, clienteling, e-commerce), including brief development, internal and external coordination, and content production oversight
- Support the development of editorial and visual content aligned with loyalty initiatives
- Coordinate the development of customer gifts in collaboration with internal teams
- Participate in the design of customer lifecycle campaigns (trigger-based) to enhance customer loyalty and retention
- Conduct competitive intelligence to identify best practices and CRM innovations that strengthen customer experience and loyalty strategy
Qualifications
- Bachelor's degree (Bac+4/5) in Business School or equivalent university programme
- First internship experience in a related field
- Proficiency in French and English
- Proficiency with Microsoft Office Suite
- Demonstrated ability to manage multiple stakeholders and advance complex projects collaboratively
Skills
Experience
First internship experience in CRM, marketing, or customer engagement preferred.
Education
Bachelor's degree (Bac+4/5) in Business Administration, Marketing, Commercial Management, or equivalent university programme.
Workplace
This position is based in Paris, Île-de-France, France.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loyalty Marketing Coordinator Intern», «CRM Campaign Assistant Intern», «Loyalty Program Coordinator Trainee», «CRM Engagement Specialist Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.