- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, a house of evocative fragrances, skincare products, and decorative objects founded in Paris in 1961, seeks a Commercial Operations Assistant to support its retail network and optimise store performance. Reporting to the Operations Manager France, the successful candidate will provide daily operational support to boutiques across the network while serving as a liaison with headquarters services. The role encompasses operations management, stock coordination, administrative support, and performance reporting across the French retail portfolio.
Role & Responsibilities
- Manage and monitor daily operational requirements for the boutique network, including access transmission, equipment dispatch, samplers, signage elements, and in-store services such as refilling and engraving
- Ensure compliance with operational procedures in stores, including point-of-sale operations, invoicing, tax-free transactions, and exceptional stock movements
- Coordinate staffing reinforcement with interim agencies to support boutique staffing needs
- Liaise between boutiques and Human Resources on administrative matters including payroll, absences, and scheduling oversight
- Monitor and balance inventory across boutiques to optimise stock distribution
- Analyse product and collection performance metrics including sell-through rates, slow-movers, and bestsellers
- Prepare and communicate lists of out-of-stock articles and stock returns
- Prepare agendas and minutes for operations meetings
- Create presentations for meetings and ad-hoc requirements such as campaign reviews, prospecting initiatives, and budget presentations
Qualifications
- Bachelor's degree or equivalent in Business, Engineering, or a related field (Bac +4/5)
- Strong experience or exposure to the luxury sector, preferably in cosmetics, beauty, skincare, perfumery, or fashion
- Exceptional organisational skills and attention to detail
- Proven ability to manage competing priorities in a dynamic environment
- Excellent verbal and written communication skills with ability to coordinate across teams
- Proficiency in Microsoft Office suite, particularly Excel and PowerPoint
Skills
Experience
Ideally, candidates possess an initial professional experience in the luxury sector (cosmetics, beauty, skincare, perfumery, fashion, or related disciplines).
Education
Bachelor's degree or equivalent qualification (Bac +4/5) from a business school, engineering school, or equivalent university programme.
Workplace
The role is situated in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Commercial Support Specialist», «Store Operations Liaison», «Commercial Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.